Shipping policy

Shipping Policy

Last updated: October 17, 2026

Thank you for shopping with Aseelo. This Shipping Policy explains how we process and ship orders, applicable shipping charges, and what you can expect after placing an order.

Order Processing

Orders are processed as soon as reasonably possible, subject to product availability, payment confirmation, and the information provided at checkout.

Once your order has been dispatched, you will receive a shipping confirmation with tracking details, where available.

Order processing times may vary during sales, holidays, or periods of high order volume.

Shipping Methods & Delivery Times

Available shipping methods and estimated delivery times will be displayed at checkout, where applicable.

For deliveries within India, the estimated delivery time is generally 4–5 business days after dispatch, depending on the delivery location and courier service.

Delivery timelines are estimates and are not guaranteed. Delays may occur due to courier operations, weather conditions, public holidays, or other circumstances beyond our reasonable control.

Shipping Costs

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Free shipping may be available on eligible orders or during promotional offers, as displayed on our website or at checkout.

Any applicable shipping charges will be shown before payment.

Order Tracking

Once your order has been dispatched, we will share tracking details by email or through the available communication channel, where supported.

Please allow some time for tracking information to update after dispatch.

If your tracking details are unavailable or have not updated for an extended period, please contact our customer support team.

Shipping Destinations

Aseelo currently ships orders within India.

International shipping is not currently offered unless explicitly made available on our website.

Address Accuracy

Please ensure that your shipping address, contact number, and other delivery details are accurate when placing your order.

If you need to correct your address, contact us as soon as possible at support@aseelo.in.

Address changes may not be possible once an order has been processed or dispatched.

Lost, Damaged, or Delayed Packages

If your order appears to be lost, arrives damaged, or is significantly delayed, please contact us at support@aseelo.in with your order number and relevant details.

For damaged or incorrect items, please include clear photographs or videos where possible so our team can review the issue and guide you through the next steps.

We will assist you in coordinating with the relevant courier or delivery partner, where necessary.

Your rights and remedies under applicable consumer protection laws remain unaffected.

Order Changes & Cancellations

If you need to change or cancel an order, please contact us as soon as possible.

We may be able to accommodate your request before the order is processed or dispatched. Once an order has been dispatched, cancellation or address modification may no longer be possible.

Eligible refunds for cancelled orders will be processed in accordance with our Return & Refund Policy and applicable law.

Contact Us

For questions about shipping, delivery timelines, tracking, address corrections, or delayed orders, please contact us:

Please include your order number when contacting us so we can assist you efficiently.

Thank you for choosing Aseelo!